Intelligent It Outsourcing
8 Building Blocks to Success »

Global Information Technology Outsourcing
Global Information Technology Outsourcing: In Search of Business Advantage »

Relationship Advantage:it & Mng C
Information Technologies, Sourcing and Management »

Beyond The It Productivity Paradox
Consolidating what is known about best practice, this book aims to provide insights into the way forward for IT. It examines in context issues including risk... »

Making It Count
Strategy, Delivery, Infrastructure »

Strategic Sourcing of Information Systems
For companies that use computers, the decision whether to outsource or insource IT is one which eventually has to be made. This volume documents the strategi... »

Delivering It And Ebusiness Value
 »

Global Sourcing Of Business And It Services
Global Sourcing of Business And It Services »

Information Systems and Outsourcing
Information Systems and Outsourcing »

Implementing Crm
This book focuses on the actuality of implementing CRM. It is about the organization's ability to provide a seamless and personalized experience to each cust... »