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Books

Customer Mania!: It's Never Too Late To Build A Customer-Focused Company
Customer Mania!: It's Never Too Late To Build A Customer-Focused Company
It's Never Too Late to Build a Customer-Focused Company »
 
 
 
 
 

Raving Fans
Raving Fans
A straightforward and snappy guide to successful customer service, this text should prove useful in every kind of organization or business which wishes to de... »
 
 
 
 
 

Helping People Win at Work
Helping People Win at Work
a Business Philosophy Called ''Don'T Mark My Paper, Help Me Get an A'' »
 
 
 
 
 

Leading at a Higher Level, Revised and Expanded Edition
Leading at a Higher Level, Revised and Expanded Edition
Blanchard on Leadership and Creating High Performing Organizations »
 
 
 
 
 

Vision Casting: The Road of Leadership: The Summit at Willow Creek
Vision Casting: The Road of Leadership: The Summit at Willow Creek
The Road of Leadership: The Summit at Willow Creek »