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Katharine C. Giovanni

Wikipedia: Katharine C. Giovanni

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Going Above and Beyond
Reach the Pinnacle of Customer Service by Learning How to think and and Act Like a Concierge »

The Concierge Manual: The Ultimate Resource for Building Your Concierge And/Or Lifestyle Management Company
The Ultimate Resource for Building Your Concierge And/Or Lifestyle Management Company »

God, Is That You?
How to Have a Conversation with God-And Really Hear Him »

The Concierge Manual
A Step-By-Step Guide to Starting Your Own Concierge Service or Lifestyle Management Company »

Katharine C. Giovanni

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