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Books
Building Great Customer Experiences
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of custom... »
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of custom... »
Building Great Customer Experiences, Revised Edition
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences--something far too m... »
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences--something far too m... »
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