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Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».

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Books

A Complaint Is a Gift
A Complaint Is a Gift
Recovering Customer Loyalty When Things Go Wrong »
 
 
 
 
 

Branded Customer Service
Branded Customer Service
Suggests a step for marketing specialists who have realized that significant brand equity is built not just through advertising and public relations efforts.... »
 
 
 
 
 

Eine Beschwerde ist ein Geschenk
Eine Beschwerde ist ein Geschenk
Eine Beschwerde ist ein Geschenk »
 
 
 
 
 

Smart Videoconferencing
Smart Videoconferencing
New Habits For Virtual Meetings »
 
 
 
 
 

Emotional Value
Emotional Value
Creating Strong Bonds with Your Customers »
 
 
 
 
 

Gestion del Estres
Gestion del Estres
Como Optimizar su Rendimiento y Mejorar su Calidad de Vida »