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Ivanka Menken

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Itil V3 Managers Bridge - Complete Expert Certification Program; Essential Study Guide And Accredited Elearning Program
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Itil V3 Service Capability Ppo - Planning, Protection And Optimization Of It Services Best Practices Study And Implementation Guide, Second Edition
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The Itil Experience
67 Real Life Remarkable Itil Experiences »

Enterprise Architecture Complete Certification Kit - Core Series for It
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Delivering Unforgettable Customer Service
the Guide for Implementing Perfect Service in Your Organization »

Iso/Iec 20000 Foundation Complete Certification Kit - Study Guide Book And Online Course
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Itil V3 Service Lifecycle Csi Certification Exam Preparation Course In A Book For Passing The Itil V3 Service Lifecycle Continual Service Improvement Exam - The How To Pass On Your First Try Certification Study Guide- Second Edition
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Itil V3 Service Offerings And Agreements (soa) Full Certification Online Learning And Study Book Course
The ITIL V3 Intermediate SOA Capability Compl »

Bpm Business Process Management Best Practices Design, Streamline And Manage Guide - Lead With Business Processes That Coordinate People, Applications And Services
Bpm Business Process Management Best Practices Design, Streamline and Manage Guide »

Knowledge Management Best Practice Workbook
Roadmap, Transition, Management, Implementation and Project Plan - Ready to use supporting documents brin »

Ivanka Menken

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