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Leading People Leaders don't use command-and-control. Instead, they leverage their communication, collaboration, and conflict-resolution skills to inspire employees to ever... »
Written Communications That Inform and Influence Knowing how to produce effective written communications - proposals, executive summaries, important e-mails - very crucial. This book is part of the The Resu... »
Coaching People Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functio... »