Don Peppers

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Don Peppers

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Don Peppers
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Books

Clicks, Bricks And Brands
Clicks, Bricks And Brands
The Marriage of Retailer and E-tailer »
 
 
 
 
 

The One-To-One Future
The One-To-One Future
Building Business Relationships One Customer At A Time »
 
 
 
 
 

Life's a Pitch...Then You Buy
Life's a Pitch...Then You Buy
 »
 
 
 
 
 

Rules to Break & Laws to Follow
Rules to Break & Laws to Follow
How Your Business Can Beat the Crisis of Short-termism »
 
 
 
 
 

Managing Customer Relationships
Managing Customer Relationships
Managing Customer Relationships »
 
 
 
 
 

Extreme Trust
Extreme Trust
Honesty as a Competitive Advantage »
 
 
 
 
 

Rules to Break and Laws to Follow
Rules to Break and Laws to Follow
How Your Business Can Beat the Crisis of Short-Termism »
 
 
 
 
 

One To One B2b
One To One B2b
Customer Development Strategies For The Business-To-Business World »
 
 
 
 
 

Return On Customer
Return On Customer
The Revolutionary New Way to Maximize the Value of Your Business »
 
 
 
 
 

Do You Want To Keep Your Customers Forever?
Do You Want To Keep Your Customers Forever?
 »