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Books
Building Great Customer Experiences, Revised Edition
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences--something far too m... »
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences--something far too m... »
Accountability and the Public Interest in Broadcasting
Accountability and the Public Interest in Broadcasting »
Accountability and the Public Interest in Broadcasting »
The Dna Of Customer Experience
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences. Many companies negl... »
This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences. Many companies negl... »
Building Great Customer Experiences
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of custom... »
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of custom... »
Revolutionize Your Customer Experience
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together wi... »
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together wi... »
S/Nvq Level 2 Health And Social Care Easy Steps
Essential Knowledge For Less Confident Candidates In An Easy-To-Use Format »
Essential Knowledge For Less Confident Candidates In An Easy-To-Use Format »
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