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Books
Monitoring, Measuring And Managing Customer Service
Excellence in customer service does not come about accidentally - it is a learnable set of behaviours that can be monitored, measured and managed. Drawing fr... »
Excellence in customer service does not come about accidentally - it is a learnable set of behaviours that can be monitored, measured and managed. Drawing fr... »
See How They Run: Campaign Dreams, Election Schemes, and the Race to the White House
Campaign Dreams, Election Schemes, and the Race to the White House »
Campaign Dreams, Election Schemes, and the Race to the White House »
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