Bob E. Hayes

Author

Bob E. Hayes

Wikipedia
Bob E. Hayes
Share on Twitter



 
Books
 
 
Wall
 
 
 
Fans
 
 

Welcome to Boeklezers.nl

Boeklezers.nl is a network for social reading. We help readers discover new books and authors, and bring readers in contact with each other and with writers. Read more ».

Sign Up

Books

Canary in a Coal Mine
Canary in a Coal Mine
 »
 
 
 
 
 

Measuring Customer Satisfaction and Loyalty
Measuring Customer Satisfaction and Loyalty
Survey Design, Use, and Statistical Analysis Methods »
 
 
 
 
 

Dial Tone Dragnet
Dial Tone Dragnet
The Earthy Education of a Phone Man »
 
 
 
 
 

Beyond the Ultimate Question
Beyond the Ultimate Question
A Systematic Approach to Improve Customer Loyalty »
 
 
 
 
 

 
domReadyCallbacks.push( function() { new Error('Sorry, you can only do this when you're logged in. If you're not a member yet, please join us.'); });