Modern Methods for Quality Control and Improvement
This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve q... »

Quality in Supplier Relations
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Juran's Quality Handbook
This book provides a comprehensive body of knowledge needed to engineer and manage for quality into the 21st century. Expert contributors from around the glo... »

Human Resources and Quality
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Quality in Customer Service
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Quality in Research and Development
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Iso 9000 Family of International Standards
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Curing Health Care
Curing Health Care describes how healthcare organizations can apply modern quality assurance methods to help recapture control in a time of frustration and s... »

Measurement, Information, and Decision Making
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