This highly-acclaimed handbook is a comprehensive guide for all consultants looking to become expert practitioners and provide a first-class service to their cl... » 

This highly-acclaimed handbook is a comprehensive guide for all consultants looking to become expert practitioners and provide a first-class service to their clients. In this fully revised new edition of what has become a standard text, Calvert Markham shows how consultants can develop their performance in a wide range of areas. These include: product development and marketing; selling and managing consultancy projects; consultancy problem-solving; running a consultancy business; managing client relationships. Packed with practical tips and techniques for developing professional skills, this book is the essential guide for all consultants wanting to become leading-edge practitioners in their field. «